|STEP Testimonial: The One Aldwych Hotel In London|
We were already taking a lot of actions at the hotel regarding sustainability and eco steps, and had a ‘Green Team’ in place to support this. However, after seeing the LEC’s program presented at the Leading Hotels of the World conference, Stefan, our GM felt the hotel could benefit from the structured and focused approach to sustainability that LECS would provide.
One of the biggest impacts is that it’s helped us identify a need for an environmental management system, so an integrated and comprehensive approach to our environmental impact. We are in the process of implementing the EMS system with the help of the charity, Global Action Plan. So far we have seen many positive impacts, including the reduction of our gas consumption by 21%.The great thing is that it will also help us meet the ISO14001 standards and continually improve.
We have found our corporate guests are particularly interested in our sustainability efforts. Many of them now choose to use us as a preferred supplier as we meet the requirements of their own internal CSR policies. This is not only positive for repeat business, but also helps us attract new corporate customers.
One area we hadn’t really paid much attention to is working with local businesses and suppliers. It’s really helped us take a more holistic approach to sustainability and be more local. We now proactively look at how we can work with local suppliers and work with local charities and communities.
Allocate a dedicated resource to leading on the programme and sustainability within the business. This really helps in driving your sustainability efforts forward and achieving progress, but also with communicating consistent messages to staff and getting them onboard.