Responsible Travel Report Blog

Frances Figart

The STI Inner View: Ged Caddick and Terra Incognita Ecotours

Nominated for Best Tour Operator in the 2006 First Choice Responsible Tourism Award, STI member Terra Incognita Ecotours is based in Tampa, Florida, and operates tours to Belize, Borneo, Brazil, China, Costa Rica, Galapagos, India, Madagascar, New Zealand, Peru, Rwanda and Tanzania. Gerard “Ged” Caddick founded Terra Incognita Ecotours in 2004 after more than fifteen years of working in expedition travel. 

 

 

 

Ged worked for Lindblad Expeditions as an expedition leader from 1992 to 2004, and for International Expeditions while living in Belize in the 1980s. He has led trips for the World Wildlife Fund, National Geographic Society and the American Museum of Natural History as well as many College Alumni groups, the National Audubon Society and the Smithsonian Institution. He has a Bachelor of Science degree in Geography from the University of Liverpool, and a Master of Science degree in Wildlife Ecology and Conservation from the University of Florida. As one can imagine, I had a hard time getting Ged to sit still for this interview as he’s usually on at least three continents each month. We spent a little time together recently when he had just returned from at trip to India setting the foundation for yet another ecotour. 

 

 

Frances: Where were you in India and what did you see?

 
Ged: We were in Banhavgarh and Corbett National Parks and had some incredible wildlife experiences. We saw tigers and Asian Elephants on multiple outings, but also the monkeys called Common Langurs, Plum-headed Parakeets, Jungle Cat, Wild Boar, lots of Spotted Deer, Brown Fish Owls, eagles and much more. It was very, very cold in the mornings and hot in the afternoons. We will be offering India in early 2012, probably in February.
 
 
Frances: In a nutshell, what is the philosophy behind Terra Incognita Ecotours?
 
Ged: We are committed to making a difference to our guests and to the places we visit. Our commitment is to provide travelers with opportunities to participate in ecotours that explore the world with a sense of discovery and wonder, and to preserve our environment for future generations. We draw on our legacy of adventure, experience and knowledge to do this. And as we do so, we strive to create ecotours that are as enriching and memorable as they are comfortable and fun.
 
 
Frances: How did you decide upon the name Terra Incognita?
 
Ged: Terra Incognita was chosen as this was the term you saw on the edge of the maps drawn by early explorers to show that the edges of the map were undiscovered, uncharted or unknown land. I love the romance and idea of exploration this invokes.
 
 
Frances: How did the experiences and dreams of your formative years foster your leadership skills and shape your interest in travel and animal conservation?
 
Ged: I grew up on a small farm on the outskirts of Liverpool, the oldest of ten children! We had dogs chickens, geese, pigs and various other animals as pets, as well as horses for riding when I was a young teenager. Always being around animals and loving them, I dreamed of being a game park warden in East Africa, Kenya or Tanzania. I even applied for such jobs there as I finished University. I traveled a lot within the UK, to the Lake District every summer with my family and as a teenager all over England, Scotland and Wales, plus a couple of trips to France.
 
 
Frances: What was the event that first interested you in environmental conservation?
 
Ged: During my university days in Liverpool I spent vacations working as a volunteer for the “British Trust for Conservation Volunteers,” doing trail maintenance, cleaning old footpaths, canals and other such tasks.
 
 
Frances: Did you have a mentor who directly inspired you in terms of your ultimate career choice in working to protect animals?
 
Ged: My first job was a zoo-keeper at the Jersey Wildlife Preservation Trust, a zoo dedicated to captive breeding and conservation of endangered species. My mentor there was Gerald Durrell, the founder of the zoo.
 
 
Frances: How did you first get the inkling you wanted to work in travel or tourism?
 
Ged: In the mid 1980s, when living in Belize and working at the Belize Zoo, I started doing guiding for International Expeditions as they started tours to Belize. They needed local people who knew the wildlife and culture of Belize. It was then I realized how much I enjoyed sharing my love of conservation and wildlife by showing people natural spaces and species in-the-wild.
 
 
Frances: What were the challenges of living in Belize long-term and what did you love about it?
 
Ged: The biggest challenge to living and working in Belize was the isolation and the fact that simple tasks presented many more logistical challenges; communication, building, even getting supplies takes much more effort there. What I loved was that you could make a difference, that my work at the zoo was helping to change people’s perceptions of wildlife and nature in the country of Belize. You become a big fish in a small pond when working in a small country like Belize; when I was there, the population of the entire country was less than 200,000 people.
 
 
Frances: What were the things you most admired about Lindblad Expeditions? What elements of the job did you find challenging? Were there aspects of the travel experience you wanted to emulate when you started your own travel company?
 
Ged: My time at Lindblad was very enjoyable, and particularly important was the commitment to excellence. Dealing with “difficult” people was always the main challenge! I knew when I started my company it was going to be important that we made a positive impact on the places we visited, that we made a difference, that our presence was a force for good, for improved conservation efforts.
 
 
Frances: What are the greatest challenges and the greatest rewards of being a tour operator for you?
 
Ged: Attracting customers through marketing has been my biggest challenge – and I am still learning. The most rewarding facet of the work is helping the conservation organizations and other partners we work with in each destination.
 
 
Frances: Empowering local people is a huge component of ecotourism and sustainable travel. Give an example of seeing local people become empowered as a direct result of your tours.
 
Ged: On our Rwanda trip last September, many of the group were so moved by their experience they asked what they can do to help the kids we met around the Virunga Lodge where we stayed. Most of these children attend primary or elementary school as that is required by the government. But high school is elective and costs money, so many bright children do not continue their education as they simply cannot afford to. I have been sponsoring three children through high school, covering their fees and uniform costs etc. Well, many in the group wanted to do the same; they asked about each sponsoring a specific child. So on the next trip in December, I personally took over some funds gathered by these clients to sponsor about eight kids through a year of high school. And we’ll continue to do this sort of thing on a yearly basis.
 
 
Frances: Can you describe an “aha!” or “wow!” moment where your clients really “got it” in terms of ecotourism?
 
Ged: Every single time we take people to see the Mountain Gorillas in Rwanda, people experience an “Aha!” moment, they realize their presence is helping to save the Gorillas. Every single trip, someone is reduced to tears by the moment. I have had similar experiences when we see Pandas in the wild in China.
 
 
Frances: And I understand you got to meet someone very special last summer while on a tour to Gombe National Park in Tanzania. Can you tell us about that as a closing anecdote? 
 
Ged: We were so fortunate last July to be in Gombe simultaneous to Jane Goodall being in Gombe, simultaneous to the 50th Anniversary of Jane’s pioneering work in Gombe and simultaneous to the visit of Lara Logan and the 60 Minutes film crew as they interviewed Jane and filmed the Chimps. Indeed several times we found ourselves being filmed by the 60 Minutes crew on the trails as we met Jane, and again as we arrived outside Jane’s house on the shores of Lake Tanganyika when we actually joined Jane for sunset cocktails! So we sat glued to the TV one Sunday night in the fall for the airing of 60 Minutes to see if we made the episode! We did not make the final cut, as not surprisingly the focus was on Jane, her research and the Chimps, not on our small tour party that overlapped so fortuitously with this filming! But we are in a behind-the-scenes clip that you can see at this link: http://www.cbsnews.com/video/watch/?id=6985162n&tag=mg%3B60minutes
(the Jane Goodall segment begins at about the 8:15 mark).
 
 
To learn more about Ged Caddick and Terra Incognita Ecotours, please visit 
 

About the author

Frances Figart
Frances Figart
Formerly the editor of Courier, the monthly travel magazine for the National Tour Association, Frances Figart (rhymes with Tiger) has spoken about ecotourism marketing at travel industry conferences in the U.S., Canada and Europe, is a special advisor to Sustainable Travel International, and has shared her communications skills as a speaker and through committee work with The International Ecotourism Society and as a volunteer and sponsor for the Adventure Travel Trade Association. Most recently the director of marketing and communications for Canadian adventure travel leader Seascape Kayak Tours, Frances launched the company’s rebranding initiative, developing its web site and promoting its ecotourism work in Canada and Costa Rica. She is currently the director of social marketing for Terra Incognita Ecotours, which explores such ecotourism destinations as Borneo, Madagascar, New Zealand, Rwanda and Tanzania, giving back to conservation partners in each destination as part of its client fees. She also directs social marketing for Cayuga Sustainable Hospitality, winner of the World Savers Award for Small Hotel Chains from Conde Nast Traveler, for which she manages online media for Lapa Rios Ecolodge, Arenas del Mar Beach and Nature Resort, Latitude 10 Resort and Harmony Hotel in Costa Rica, and the new Jicaro Island Ecolodge in Nicaragua. Her blogs and interviews are published on the web sites of all the aforementioned clients, and her articles have appeared in a variety of travel trade publications including The International Ecotourism Society’s Digital Traveler, Group Travel Leader and Planeta. Best known for her interviews, Frances will provide the STI Inner View, an in-depth question-and-answer with a sustainable travel professional each month.

Visit Frances on her blog site http://francesfigart.wordpress.com/

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